Refund Policy

1. Introduction

This Refund Policy applies to subscriptions purchased from trackpetition.com, operated by Startup58 LLC. Purchases are processed by Paddle.com Market Limited, our Merchant of Record, and refunds are handled by Paddle. This policy follows Paddle's refund handling and does not add conditions of our own.

2. Our guarantee

If something isn't working or you're not satisfied, contact us at [email protected] — or contact Paddle — within 14 days of your purchase or renewal, and we'll issue a refund.

3. Cancellations

You can cancel anytime from your Account Settings. Cancellation takes effect at the end of your current billing period, and you keep access until then. Canceling stops all future renewals.

4. Add-ons

Some add-ons stop renewing automatically once you no longer need them — for example, when the cases they covered are decided. When an add-on doesn't renew, there are no further charges for it. See our pricing for how each add-on renews.

5. Statutory rights

Your statutory consumer rights — including any withdrawal or cooling-off rights under EU, UK, or other applicable law — are not affected by this policy. Nothing here limits those rights.

6. How to request a refund

Email [email protected] with:

• Your account email
• Your Paddle order or transaction number

You can also request a refund directly through the receipt Paddle emailed you. Refunds are returned to your original payment method by Paddle.

7. Contact

• Email: [email protected]
• Company: Startup58 LLC, Wyoming, United States