Terms of Service

1. Introduction

These Terms govern your use of trackpetition.com (the "Service"), operated by Startup58 LLC. By using the Service, you agree to these Terms.

2. Eligibility

You must be at least 18 years old to use the Service. You represent that you have legal capacity to agree to these Terms.

3. Account registration

When the Service launches:

• An account requires a valid email address.
• You must maintain credential confidentiality.
• You must notify us immediately of unauthorized access.
• One account per person.
• You must provide accurate, complete information.

4. The Service

trackpetition.com monitors your USCIS case and notifies you when its status changes, for any visa type, using the official USCIS Case Status API. The Service is live. It is offered in two tiers:

• Free tier: track up to 5 cases, checked once per day, with alerts by email only.
• Paid tier: track more cases depending on your plan, checked frequently on a schedule (hourly during USCIS business hours, plus weekend checks), with alerts by email, WhatsApp, and Telegram.

Notifications are delivered on a best-effort basis, as explained below.

The Service is not:

• Affiliated with USCIS or any government agency.
• A legal advisory service.
• A substitute for an immigration attorney.
• A means to submit applications to USCIS.
• A guarantee of any specific outcome.

5. USCIS data and compliance

We access USCIS case status through the official Developer Portal API integration, using granted production access. We operate in compliance with the USCIS Terms of Use for the Online Electronic Immigration System.

We do not:

• Submit applications to USCIS on behalf of users.
• Provide legal advice.
• Represent users in immigration matters.
• Bypass USCIS systems or access controls.
• Use unauthorized third-party software.

6. Prohibited uses

You agree not to:

• Use the Service for unlawful purposes.
• Attempt unauthorized access.
• Reverse engineer the Service.
• Use bots or scrapers.
• Resell access without permission.
• Harass or harm others.
• Submit fraudulent information.

To keep the Service available and fair for everyone — especially on the free tier — your use is subject to anti-abuse controls. These include email verification, limits on how many cases and requests each account may make, and limits on requests from a single network address (IP). We may adjust these limits or temporarily slow or block requests that look automated or abusive.

7. Free tier, subscriptions, and billing

Free tier: the free tier (up to 5 cases, one check per day, email alerts) is offered at no cost. We may change or discontinue the free tier, or its limits, at any time. If we do so in a way that materially reduces it, we will give at least 30 days' notice by email — the same notice period we use for other material changes (Section 13).

Paid tier:

• Billed via Paddle (Merchant of Record).
• Tax compliance handled by Paddle.
• Auto-renewal unless canceled.
• Cancel anytime in Account Settings.
• Cancellation effective at the end of the period.
• See Refund Policy for details.

8. Intellectual property

The Service is the exclusive property of Startup58 LLC. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service per these Terms.

You may not:

• Copy, modify, or create derivative works.
• Reverse engineer.
• Use our trademarks without permission.
• Remove proprietary notices.

9. Disclaimers

The Service is provided "as is." We disclaim all warranties, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted operation.

Case status comes from USCIS systems. We are not responsible for USCIS delays, errors, or inaccuracies.

10. Limitation of liability

To the maximum extent permitted by law:

• Total liability is limited to the greater of: the amount you paid in the 12 months prior to the claim, or USD $50.
• We are not liable for indirect, incidental, consequential, or punitive damages.
• We are not liable for lost data, lost profits, or business interruption.

Some jurisdictions do not allow certain limitations.

11. Indemnification

You agree to indemnify Startup58 LLC from claims arising from your use of the Service, violation of these Terms, or violation of third-party rights.

12. Governing law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-laws principles.

For non-EU/UK users: disputes are resolved in Wyoming state or federal courts.

For EU/UK consumers: you may pursue legal action in your country per local consumer protection laws.

Contact [email protected] for informal dispute resolution before formal proceedings.

13. Changes to Terms

Material changes:

• Email notification 30 days before effective date.
• Active consent required before continued use.
• Plain-language summary of changes provided.

Non-material changes:

• Posted with an updated "Last updated" date.

14. Termination

We may suspend or terminate access for:

• Terms violation.
• Fraudulent or illegal activity.
• Non-payment of fees.
• Legal requirement.
• Other reasonable cause.

You may terminate by closing your account.

15. Contact

• Email: [email protected]
• Company: Startup58 LLC
• Mailing: 30 N Gould St Ste N, Sheridan, WY 82801, United States